Leading Managed IT & Cybersecurity Solutions for Jacksonville.
Panda Technology provides reliable, proactive managed IT services, cybersecurity solutions, and cloud support for businesses throughout Florida. From our Jacksonville headquarters, we serve organizations across the state with 24/7 monitoring, rapid response, and strategic technology guidance that improves security, reduces downtime, and builds a stronger IT foundation.
GET TO KNOW US
Why We're Right For You.
Panda Technology is a Florida-based managed IT services provider headquartered in Jacksonville, focused on fast response, security-first solutions, and long-term partnerships. From our downtown Jacksonville office, we support businesses throughout Florida and beyond with proactive IT management, advanced cybersecurity, and strategic technology guidance. Our team has helped organizations across healthcare, finance, legal, construction, and professional services modernize their IT infrastructure without disrupting day-to-day operations.
Fast Response | Proactive Monitoring | Security-First
Our IT Solutions.
Our IT solutions keep Jacksonville businesses secure, productive, and ready for growth. From 24/7 managed IT and advanced cybersecurity to cloud migration and strategic consulting, each service is tailored to your operational needs and business goals. We deliver proactive support that reduces downtime, strengthens security, and drives long-term success. Real humans, built for unreasonable IT.
Proactive, fully managed IT services with 24/7 monitoring, rapid-response help desk support, network and server management, Microsoft 365 administration, and strategic vCIO planning. Designed for Jacksonville businesses seeking predictable IT costs and reduced downtime.
Advanced threat protection with 24/7 SOC monitoring, endpoint detection and response (EDR/XDR), email security, multi-factor authentication, ransomware defense, and compliance support for HIPAA and regulatory requirements. Protects Jacksonville businesses from evolving cyber threats.
Automated backup solutions with image-based recovery, encrypted cloud replication, ransomware protection, and comprehensive disaster recovery planning. Includes tested restore procedures and business continuity strategies to minimize downtime for Jacksonville organizations.
Strategic technology planning and digital transformation services including AI implementation, Power BI dashboards, data integration from CRM and ERP systems, analytics, and automated workflows. Helps Jacksonville businesses make data-driven decisions and improve operational efficiency.
Scalable cloud architecture with Microsoft 365 and Azure migration, hybrid infrastructure design, secure remote access, cloud backup and disaster recovery, and ongoing optimization. Built for Jacksonville businesses with distributed teams and multi-location operations.
Proactive network monitoring, infrastructure optimization, strategic technology roadmapping, and maintenance for enterprise-level performance. Includes vCIO advisory, project leadership, compliance guidance, and process improvement to support Jacksonville businesses and internal IT teams.
We believe in honest, up-front pricing for all our services, so you always know what to expect. Panda Technology is your partner in progress, helping Florida businesses achieve more with robust, flexible technology. Whether you're a single-location business in Jacksonville or a multi-site organization with offices throughout Florida, we provide consistent IT management and support wherever you operate.
PANDA VS THE COMPETITION
Why Jacksonville Businesses Choose Panda Technology.
While many firms focus on delivering the bare minimum, we are built around providing unreasonably good service. That commitment is why our packages include proactive support, strategic guidance, and added protections that other providers often treat as optional add-ons or exclude altogether.
15-Minute Average Response Time.
24/7 monitoring with Jacksonville-based engineers providing rapid remote and on-site support by real humans.
30+ Years Combined IT Leadership Experience.
Our team has protected Jacksonville businesses across healthcare, legal, construction, and professional services.
Downtown Office. Local Team.
Located at 25 N Market Street for quick access throughout Duval County and surrounding areas we're local and here for you.
Industry-Specific Expertise. From Healthcare to Legal & Construction.
Specialized knowledge in HIPAA compliance, legal confidentiality, construction IT, and financial regulations.
CLIENT TESTIMONIALS
What Our Clients Think.
From National MSPs → Panda Technology; We needed a partner who understood Jacksonville's business landscape, not a corporate help desk in another state. Hear directly from businesses that trust Panda Technology to manage, protect, and optimize their IT environments. Our clients continue working with us because we deliver dependable service, clear communication, and results that make a real difference. Proud to serve leading businesses such as Parasol, Folxco, Brookstone Developers, Apex Healthcare and more.
Mark Rigerman
Folxco, President
"Our experience with Panda Technology as our full-service managed IT provider has been exceptional. Since partnering with them, all our systems have been running smoothly, with noticeable improvements in efficiency and reliability. Their proactive approach has ensured minimal downtime, and their expertise gives us peace of mind knowing our IT is in great hands. What truly stands out is their responsiveness. Whether it’s a routine question or an urgent issue, the Panda team always delivers quick and effective support. Our entire team has been impressed with their professionalism and dedication. We highly recommend Panda Technology to any business looking for reliable, top-notch IT & Cybersecurity services."
Lindsey Morrone
Parasol
"Partnering with Panda Technology for our technology provider has been a seamless and sound experience. Their team took the time to understand our business and implemented solutions that not only meet our needs but also enhance our overall operations. They provided insight on the available AI tools that can help us become more efficient. The cybersecurity stack they deployed gives us confidence that our data and systems are secure, allowing us to focus on growing our business without worrying about IT challenges. Panda’s proactive and professional approach has been a game-changer for us, and we’re happy to have them as a trusted partner.”
Paul Jensen
16 Design, Principal
"Our partnership with Panda Technology has been great. As our IT provider, they have elevated the efficiency and reliability of our operations to a level we had not previously imagined. Their proactive approach ensures our systems operate flawlessly, and their responsiveness is unparalleled; delivering prompt, effective support whenever needed. Our team loves to interact with their polite and knowledgeable staff. Beyond their exceptional IT management, their integration of advanced AI solutions has revolutionized our workflows, enhancing productivity and innovation across our organization. Coupled with their sophisticated cybersecurity framework, which fortifies our systems and safeguards critical data, Panda has proven to be a strategic ally in our growth and resilience.”
VULNERABILITIES WE SOLVE
Is Your IT Putting Your Business at Risk?
Most businesses don’t realize where the gaps are until something breaks. Choosing the wrong IT setup can cost your business time, money, and security. For a 25-person Jacksonville business, managed IT typically saves $15,000-$30,000 annually compared to break-fix support when accounting for downtime costs.
What happens if we get
breached?
Hidden security gaps can expose sensitive data, halt operations, and create legal liability.
We identify vulnerabilities in your network, endpoints, and access controls before attackers do.
Are we out of compliance and don’t know it?
What would downtime cost us per hour?
Unplanned outages don’t just stop work — they cost revenue, trust, and momentum.
We design proactive systems that reduce downtime and keep your business running when it matters most.
Is our current IT provider missing things?
Many businesses fall out of compliance without realizing it until it becomes a problem.
We help uncover compliance gaps and align your IT with industry and regulatory requirements.
Reactive IT often means issues are found too late or not at all.
Our proactive approach monitors your systems to catch problems before they impact your business.
HOW WE CAN SOLVE YOUR IT PROBLEMS
Our Solutions & Partners.
Our Partners include proven technology leaders such as Microsoft, Fortinet, Lenovo, Google Workspace, Acronis, and ThreatLocker, to bring reliable, enterprise-grade IT solutions to businesses of all sizes. These partnerships ensure every system we deploy is secure, high-performing, and built to scale. We work with only the best in the industry.
THE TEAM BEHIND THE PANDA PROMISE
Our Dedicated Team.
Behind every solution is a real team. Panda Technology is made up of experienced IT professionals who care about solving problems, protecting your business, and providing reliable support you can trust. We work as an extension of your team, not just another vendor.
Frequently Asked Questions about IT Services.
Here are answers to some of the most common questions we hear from organizations regarding our IT Services and Solutions.
What's the difference between managed IT and break-fix support?
Managed IT services provide proactive, continuous monitoring and maintenance of your technology with predictable monthly pricing and 24/7 oversight. Break-fix support is reactive—you only pay when something breaks, but you face unpredictable costs, longer response times, and increased downtime. Panda Technology's managed IT approach identifies and resolves issues before they impact your business, keeping your systems secure and operational around the clock.
How much do IT services cost for Jacksonville businesses?
Panda Technology offers transparent, fixed-price monthly agreements with no hidden fees or surprise invoices. Pricing is customized based on your organization's size (typically businesses with 15-250 employees), technology environment, compliance requirements, and service needs. We provide predictable IT budgeting so you always know what to expect. Contact us for a free assessment and customized quote tailored to your business.
Do you provide on-site support in Jacksonville?
Yes. Panda Technology is headquartered in downtown Jacksonville at 25 N Market Street and provides both remote and on-site support throughout Duval County and surrounding areas including St. Johns, Clay County, Orange Park, Nocatee, Ponte Vedra, and St. Augustine. Our Jacksonville-based engineers deliver fast on-site response when you need it, combined with 24/7 remote monitoring and support for urgent issues.
What industries do you specialize in?
We support a wide range of Jacksonville industries including healthcare and medical practices (with HIPAA compliance), legal firms, professional services, construction companies, real estate and property management, logistics and warehousing, retail and e-commerce, and nonprofit organizations. Each IT strategy is customized to meet your industry's operational, compliance, and security requirements.
How quickly can you respond to IT emergencies?
Panda Technology provides 24/7 monitoring with guaranteed response times backed by service level agreements (SLAs). Our Jacksonville-based team is equipped to handle urgent issues through immediate remote support, and we offer rapid on-site response throughout Duval County when physical intervention is needed. Our proactive monitoring approach often identifies and resolves potential issues before they become emergencies.