MANAGED IT SERVICES · PANDA TECHNOLOGY
Managed IT Services in Jacksonville.
Proactive IT support, cybersecurity, and cloud management from a local team that keeps your systems secure, stable, and ready for what’s next. We support Jacksonville law firms, medical offices, construction companies, and multi-location businesses that can’t afford downtime.
MANAGED IT SERVICES · OVERVIEW
Local, Fully Managed IT that keeps your Jacksonville Business secure, productive and predictable.
Panda Technology’s managed IT services are built for growing organizations that are ready to move beyond reactive “break/fix” support. We combine proactive monitoring, security-first design, and local engineers to keep your systems healthy and your team productive.
Ideal for small & mid-sized organizations.
Businesses with 15-250 employees across one or more locations.
Operate in regulated or data-sensitive industries.
Need predictable monthly IT spend without surprise invoices.
Whether you need a fully outsourced IT department or a co-managed IT model to support your in-house staff, we’ll tailor a service plan that fits your environment and compliance requirements.
MANAGED IT SERVICES · WHAT'S INCLUDED
What's included in our Managed IT Services.
Our managed IT services are built to fully support Jacksonville businesses with proactive, security-first technology management. Panda Technology provides 24/7 system monitoring, responsive helpdesk support, network and server management, cybersecurity protection, cloud administration, data backup and disaster recovery, patching, and ongoing IT strategy.
24/7 Monitoring & Help Desk
Always-on monitoring, alerting, and support for your workstations, servers, and critical applications. Our Jacksonville-based team resolves issues before they become outages.
Includes remote and on-site support, ticketing, and SLA-backed response times.
Security-First Architecture
Endpoint protection, email security, MFA, and layered defenses to protect your organization from modern threats and support HIPAA, financial, and legal compliance.
Works hand-in-hand with our dedicated Cybersecurity Services offering.
Cloud & Microsoft 365 Management
Migration, licensing, and management of Microsoft 365, cloud storage, and remote access so your team can work securely from anywhere.
Optimized for distributed and hybrid teams.
Backup & Disaster Recovery
Encrypted, tested backups and recovery runbooks to protect your data against ransomware, accidental deletion, and outages.
Meets stringent RPO/RTO requirements for critical workloads.
Network & Infrastructure Management
Proactive management of firewalls, switches, Wi-Fi, and core infrastructure so your staff always has secure, reliable access to the tools they need.
Ideal for multi-site offices across Jacksonville & surrounding cities.
Strategic vCIO & Planning
Quarterly reviews, budgeting guidance, and a technology roadmap that aligns IT investments with your business goals.
Turn your IT spend into a clear, predictable line item.
MANAGED IT SERVICES · WHY CHOOSE US
Why Jacksonville Businesses Choose Panda Technology.
We offer a comprehensive suite of IT solutions with rapid support, real people, fixed-prices, proactive approaches and strategy aligned with your business goals.
Trusted by Jacksonville and Northeast Florida. As a member of Jax Health and IT Chambers, along with St. Johns County Chamber of Commerce, Northeast Florida Builders Association and the Jacksonville Business Professionals we're proud to serve local businesses throughout Duval and Florida.
MANAGED IT SERVICES · THE PANDA ADVANTAGE
Why Panda Technology vs. Other Jacksonville MSPs?
We offer a comprehensive suite of IT solutions with rapid support, real people, fixed-prices, proactive approaches and strategy aligned with your business goals.
MANAGED IT SERVICES · OUR PARTNERS & TECH
Trusted IT Partners Solving Managed IT Problems.
We work with proven technology leaders such as Microsoft, Fortinet, Lenovo, Google Workspace, Acronis, and ThreatLocker, to bring reliable, enterprise-grade IT solutions to businesses of all sizes. These partnerships ensure every system we deploy is secure, high-performing, and built to scale.
Proven Results with Leading Technology Partnerships
Panda Technology works with enterprise partners like Acronis to deliver secure, high-performance IT solutions to Jacksonville businesses. In a published Acronis case study, Panda Technology improved troubleshooting time by over 600% using integrated monitoring and automation — showing our commitment to proactive, results-driven managed IT services. Read the Acronis case study.
MANAGED IT SERVICES · FAQ
Frequently Asked Questions About Managed IT in Jacksonville.
Here are answers to some of the most common questions we hear from organizations considering a managed IT partnership.
MANAGED IT SERVICES · SERVICE AREAS
Locally Managed IT Support Across Jacksonville, Duval County & Northeast Florida.
From our office in downtown Jacksonville, Panda Technology provides managed IT services, cybersecurity, and cloud solutions to businesses throughout Duval County. We support both single-location and multi-location organizations with proactive IT management designed to reduce downtime, improve security, and scale with your business.
Our engineers live and work in the Jacksonville area, allowing us to deliver faster on-site response, stronger local context, and a long-term partnership you can rely on. Whether you need fully managed IT services or supplemental local support, our team is built to support Jacksonville businesses with reliability and accountability.
Panda Technology LLC
25 N Market Street, Suite 113
Jacksonville, FL 32202
(904) 615-5615
Not sure if your location within Duval County is covered? Contact our Jacksonville team to confirm service availability or discuss your IT needs.
GET IN TOUCH
Let's get your
IT on the right
track.
Let’s map out a managed IT services plan for your Jacksonville business. We’ll review your current environment, identify quick wins, and give you clear recommendations with or without a long-term contract.