OUR IT SOLUTIONS AND SERVICES · PANDA TECHNOLOGY
Our IT Solutions for Jacksonville.
Panda Technology delivers comprehensive IT solutions designed to keep Jacksonville businesses secure, efficient, and positioned for long-term growth. From fully managed IT and advanced cybersecurity protection to scalable cloud solutions and co-managed support, our local team provides proactive technology management tailored to your organization's needs.
Whether you operate in Duval County, across Northeast Florida, or manage multiple locations nationwide, our strategic approach reduces downtime, strengthens security, and supports sustainable business expansion.
What Are IT Services?
IT services encompass the professional management, support, and strategic planning of an organization's technology infrastructure. This includes network monitoring and maintenance, cybersecurity protection, cloud system administration, help desk support, data backup and disaster recovery, and long-term technology consulting. Businesses in Jacksonville rely on IT services providers to maintain reliable systems, strengthen their security posture, ensure compliance with industry regulations like HIPAA, and support business growth through strategic technology investments. Unlike traditional break-fix support that only responds when problems occur, modern managed IT services take a proactive approach, monitoring systems 24/7, preventing issues before they cause downtime, and aligning technology decisions with business objectives. For organizations with 15-250 employees, partnering with an experienced IT services provider eliminates the overhead of building an internal IT department while delivering enterprise-grade reliability, security, and strategic guidance.
Common IT services include:
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Managed IT Services – Complete technology oversight with 24/7 monitoring, help desk support, and predictable monthly pricing
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Cybersecurity Services – Advanced threat protection, endpoint security, and compliance support to defend against ransomware and data breaches
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Cloud Solutions – Microsoft 365 and Azure migration, hybrid infrastructure, and secure remote access for distributed teams
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Backup & Disaster Recovery – Automated backup with tested recovery procedures to minimize downtime and protect against data loss
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IT Consulting & vCIO – Strategic technology planning, project leadership, and executive advisory to align IT with business goals
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Business Intelligence & AI – Data analytics, automation, and AI implementation to improve decision-making and operational efficiency
Our IT Solutions.
Our IT solutions keep Jacksonville businesses secure, productive, and ready for growth. From 24/7 managed IT and advanced cybersecurity to cloud migration and strategic consulting, each service is tailored to your operational needs and business goals. We deliver proactive support that reduces downtime, strengthens security, and drives long-term success
Proactive, fully managed IT services with 24/7 monitoring, rapid-response help desk support, network and server management, Microsoft 365 administration, and strategic vCIO planning. Designed for Jacksonville businesses seeking predictable IT costs and reduced downtime.
Automated backup solutions with image-based recovery, encrypted cloud replication, ransomware protection, and comprehensive disaster recovery planning. Includes tested restore procedures and business continuity strategies to minimize downtime for Jacksonville organizations.
Advanced threat protection with 24/7 SOC monitoring, endpoint detection and response (EDR/XDR), email security, multi-factor authentication, ransomware defense, and compliance support for HIPAA and regulatory requirements. Protects Jacksonville businesses from evolving cyber threats.
Strategic technology planning and digital transformation services including AI implementation, Power BI dashboards, data integration from CRM and ERP systems, analytics, and automated workflows. Helps Jacksonville businesses make data-driven decisions and improve operational efficiency.
Scalable cloud architecture with Microsoft 365 and Azure migration, hybrid infrastructure design, secure remote access, cloud backup and disaster recovery, and ongoing optimization. Built for Jacksonville businesses with distributed teams and multi-location operations.
Proactive network monitoring, infrastructure optimization, strategic technology roadmapping, and maintenance for enterprise-level performance. Includes vCIO advisory, project leadership, compliance guidance, and process improvement to support Jacksonville businesses and internal IT teams.
Learn more about our IT Services & Solutions.
We believe in honest, up-front pricing for all our services, so you always know what to expect. Panda Technology is your partner in progress, helping Florida businesses achieve more with robust, flexible technology.
Why Choose Panda Technology?
We are committed to being a trusted technology partner for our clients. Our mission is to deeply understand each organization’s goals and challenges, then deliver secure, scalable, and forward-thinking IT and cybersecurity solutions tailored to their needs. Learn more about how we work and explore the industries in Jacksonville we help to support.
Reasons to work with us:
30+ combined years of IT leadership experience protecting businesses across healthcare, legal, and professional services
Average 15-minute response time with 24/7 monitoring and Jacksonville-based support team
Fixed monthly pricing** with no hidden fees or surprise charges know your IT costs upfront
Strategic technology planning aligned with your 3-5 year business goals, not reactive break-fix support
What Our Clients Think.
Hear directly from businesses that trust Panda Technology to manage, protect, and optimize their IT environments. Our clients and partners continue working with us because we deliver dependable service, clear communication, and results that make a real difference. Proud to serve leading businesses such as Parasol, Folxco, Brookstone Developers, Apex Healthcare and more.
Mark Rigerman
Folxco, President
"Our experience with Panda Technology as our full-service managed IT provider has been exceptional. Since partnering with them, all our systems have been running smoothly, with noticeable improvements in efficiency and reliability. Their proactive approach has ensured minimal downtime, and their expertise gives us peace of mind knowing our IT is in great hands. What truly stands out is their responsiveness. Whether it’s a routine question or an urgent issue, the Panda team always delivers quick and effective support. Our entire team has been impressed with their professionalism and dedication. We highly recommend Panda Technology to any business looking for reliable, top-notch IT & Cybersecurity services."
Lindsey Morrone
Parasol
"Partnering with Panda Technology for our technology provider has been a seamless and sound experience. Their team took the time to understand our business and implemented solutions that not only meet our needs but also enhance our overall operations. They provided insight on the available AI tools that can help us become more efficient. The cybersecurity stack they deployed gives us confidence that our data and systems are secure, allowing us to focus on growing our business without worrying about IT challenges. Panda’s proactive and professional approach has been a game-changer for us, and we’re happy to have them as a trusted partner.”
Paul Jensen
16 Design, Principal
"Our partnership with Panda Technology has been great. As our IT provider, they have elevated the efficiency and reliability of our operations to a level we had not previously imagined. Their proactive approach ensures our systems operate flawlessly, and their responsiveness is unparalleled; delivering prompt, effective support whenever needed. Our team loves to interact with their polite and knowledgeable staff. Beyond their exceptional IT management, their integration of advanced AI solutions has revolutionized our workflows, enhancing productivity and innovation across our organization. Coupled with their sophisticated cybersecurity framework, which fortifies our systems and safeguards critical data, Panda has proven to be a strategic ally in our growth and resilience.”
Frequently Asked Questions about IT Services.
Here are answers to some of the most common questions we hear from organizations regarding our IT Services and Solutions.
What's the difference between managed IT and break-fix support?
Managed IT services provide proactive, continuous monitoring and maintenance of your technology with predictable monthly pricing and 24/7 oversight. Break-fix support is reactive—you only pay when something breaks, but you face unpredictable costs, longer response times, and increased downtime. Panda Technology's managed IT approach identifies and resolves issues before they impact your business, keeping your systems secure and operational around the clock.
How much do IT services cost for Jacksonville businesses?
Panda Technology offers transparent, fixed-price monthly agreements with no hidden fees or surprise invoices. Pricing is customized based on your organization's size (typically businesses with 15-250 employees), technology environment, compliance requirements, and service needs. We provide predictable IT budgeting so you always know what to expect. Contact us for a free assessment and customized quote tailored to your business.
Do you provide on-site support in Jacksonville?
Yes. Panda Technology is headquartered in downtown Jacksonville at 25 N Market Street and provides both remote and on-site support throughout Duval County and surrounding areas including St. Johns, Clay County, Orange Park, Nocatee, Ponte Vedra, and St. Augustine. Our Jacksonville-based engineers deliver fast on-site response when you need it, combined with 24/7 remote monitoring and support for urgent issues.
What industries do you specialize in?
We support a wide range of Jacksonville industries including healthcare and medical practices (with HIPAA compliance), legal firms, professional services, construction companies, real estate and property management, logistics and warehousing, retail and e-commerce, and nonprofit organizations. Each IT strategy is customized to meet your industry's operational, compliance, and security requirements.
How quickly can you respond to IT emergencies?
Panda Technology provides 24/7 monitoring with guaranteed response times backed by service level agreements (SLAs). Our Jacksonville-based team is equipped to handle urgent issues through immediate remote support, and we offer rapid on-site response throughout Duval County when physical intervention is needed. Our proactive monitoring approach often identifies and resolves potential issues before they become emergencies.