Co-Managed IT Services For Florida Businesses
Keep Your IT Team. Add the Help They're Missing.
With Panda Technology, you don't have to replace your existing IT person or fire your IT company to get a yes. Co-managed IT adds a team next to the one you've got. We help you find solutions to problems your existing managed service provider can't or won't. We help provide co-managed IT solutions to businesses throughout Jacksonville and Florida.
What Is Co-Managed IT?
Co-Managed IT means you keep the IT people you already have and add an outside team to cover what they can't. You split the work. Your people keep doing what they're good at, and we handle the rest, like 24/7 security or the help desk calls that eat up their day.
It's when your own IT people and an outside IT company share the work. You decide who does what. Your people stay in charge of your setup, and the outside team fills in where you need more hands, more skills or more hours.
Who Benefits Most From
Co-Managed IT Services?
Healthcare practices, construction firms, and financial services organizations who need solutions to existing problems fast.
Growing businesses experiencing frequent roadblocks, cybersecurity concerns, or reactive IT support.
Organizations transitioning away from break-fix support or an underperforming MSP.
Multi-location businesses that need to improve IT standards across all sites.
CO-MANAGED IT SERVICES · WHAT WE COVER
What Can Panda Cover?
24/7 Monitoring and Help Desk
We watch for threats day and night and act fast when something looks wrong.
Network Security
Firewalls, safe Wi-Fi and walled-off sections for risky devices.
Projects and Moves
Microsoft 365 moves, new offices, upgrades that keep getting pushed back.
Backup & Disaster Recovery
Tested backups, powered by Acronis. Meeting RPO/RTO requirements for critical workloads.
Help Desk Backup
Your team calls us for the everyday stuff, so your IT person isn’t buried.
IT Planning and Consulting
A yearly plan and budget, so you’re not guessing what’s next.
How Do You Split the Work?
However works for you. Here are three common ways (examples of how it can be set up):
Security Partner
YOUR TEAM HANDLES
Day-to-day support and users
PANDA HANDLES
24/7 security monitoring and response + backups
You can mix and match, and change it later.
FULLY MANAGED MSP VS CO-MANAGED IT
Co-Managed IT vs. Managed IT. What's the Difference?
With managed IT, an outside company does all of it. With co-managed IT, you keep your own people and share the work.
Title | Co-managed IT | Fully managed IT |
|---|---|---|
Best for | Teams that are stretched thin or missing pieces | Businesses with no IT staff |
Who's in charge | Your team, with our help | Panda |
Your IT person or company | Stays | Not Needed |
THE PANDA CO-MANAGED IT FIX
How Panda Fixes Each "Yes" on Your Quick Check
Pick a path in the Quick Check to see just yours. Here are both.
If you said yes to | Here's What Panda Does |
|---|---|
IT stops on vacation | We cover while they’re out |
Stalled projects | We take on the projects or lend a hand |
Nobody watching at night | 24/7 security monitoring |
Stuck on small stuff | We take the help desk calls |
One person knows everything | We write it all down, so your setup isn’t stuck in one person’s head |
If you said yes to | Here's What Panda Does |
|---|---|
Stuck | No switch needed. We work alongside them |
Insurance pressure | Two-step login, EDR and tested backups, set up and documented |
Good, not great | You keep them for what works, we add the rest |
They say no | We find the safe, right path forward way to say yes |
Security gaps | We become your security team, next to your current provider |
CO-MANAGED IT SERVICES · WHY CHOOSE US
Why Jacksonville Businesses Choose Panda as Their Managed Service Provider
We're not a national help desk. We're a Florida company based in Jacksonville that lives and works here.
15-Minute Average
Response Time
24/7 monitoring with Jacksonville-based engineers providing rapid remote and on-site support, not an offshore call center.
30+ Years Combined IT Leadership Experience
Our team has protected Jacksonville businesses across healthcare, legal, construction, and professional services.
Downtown Jacksonville
Office
Located at 200 W Forsyth St Suite 1550, for rapid on-site access throughout Duval County and surrounding areas.
Active in the Jacksonville Business Community
Members of the Jax Health & IT Chambers, St. Johns County Chamber, Northeast Florida Builders Association (NEFBA), and Jacksonville Business Professionals. We're active through Florida Communities.
Proven Results & Trusted
Partnerships
In a published Acronis case study, Panda Technology improved troubleshooting time by over 600% using integrated monitoring and automation.
Industry-Specific
Expertise
Specialized knowledge in HIPAA compliance, legal confidentiality, construction IT, and financial regulations, not generic IT support. We're here to say yes.
Frequently Asked Questions About Co-Managed IT Services
CO-MANAGED IT SERVICES · SERVICE AREAS
Co-Managed IT Services Across Jacksonville & Northeast Florida
From our downtown Jacksonville office at 200 W Forsyth Street, Panda Technology provides co-managed IT services, cybersecurity, and cloud solutions to businesses throughout Florida. Our local engineers deliver faster on-site response, stronger community context, and long-term partnerships built on accountability. We're here to help your existing IT strategy grow to your needs.
Duval County:
Downtown Jacksonville (32202), Riverside (32205), San Marco (32207), Southside (32256, 32257), Baymeadows (32256), Mandarin (32258), Arlington (32225), Atlantic Beach, Neptune Beach, Jacksonville Beach, Northside, Westside
St. Johns County:
Ponte Vedra (32082), Nocatee (32081), St. Augustine (32080, 32084), World Golf Village
Clay County:
Orange Park (32073), Fleming Island (32003), Middleburg (32068)
Nassau County:
Fernandina Beach (32034), Yulee (32097)
Need to confirm whether your specific location is covered? Contact our Jacksonville team.
Our engineers live and work in the Jacksonville area, allowing us to deliver faster on-site response, stronger local context, and a long-term partnership you can rely on. Whether you need fully managed IT services or supplemental local support, our team is built to support Jacksonville businesses with reliability and accountability.
Panda Technology LLC
200 W Forsyth St Suite 1550
Jacksonville, FL 32202
(904) 615-5615